Why am I not receiving the one-time password (OTP) when I try logging into the mobile app?

You may not receive your OTP because: 

1. You've typed your cell phone number incorrectly.
2. Your account has been set up with the wrong cell number.
3. Your account has not yet been set up at all. 

If you have typed your cell number correctly and still can't log in, reach out to us for further assistance.

[email protected]

888.651.6510